So, Your Customer’s Data is Lying?
Most clients can tell you stories about their data. Sometimes you can’t solve them without asking your client to throw tons of money at the problem. And that can strain your relationship. Costs can threaten your circle of trust. Not good. You want to solve problems in ways fair to you and fair to them.
Your customer knows the day their first report gave them bad answers. That was “The Day.” They call you, you have a look, and tell them the cost of fixing it – a leaky faucet. They think they can manage it on their own, so they don’t have to pay to repair the root cause.
Instead, they hire someone to “manage” reports. But that new manager asks the staff to stop what they’re doing and ‘validate THE REPORTS.’
After a few days, they deliver. And, it’s still wrong.
It’s stopping your client from moving forward on a new idea. Now, their staff is behind in their work. Their HR person is looking for a root cause … in the employees who work for them. Some quit, some try harder. But the data is now a full-time job, and everyone hates it.
They’re at the edge of a Tsunami.
The leaks expand, the system slows down, and failure is just on the horizon. Their competitor beats them to market. They lose market share. Guess who they call? Yep, now it’s your turn!
Are you ready to face their tsunami? Do you want me to stand with you? I will help you.
With a 20 year career with both large and small players like JP Morgan Chase, Best Buy, Washington Mutual, Ford Motor Credit, North American Insurance, Hannon Technology, and Data Educators I know data. I know it better than most.
At the core of each of these problems is analysis and communication. That is the job I do well. I communicate solutions after I do my research. My analysis finds answers. Then I write:
- findings and summaries
- visualizations that show the problems,
- white papers showing options,
- case studies explaining how others solved their problems, and
- recommendations for new software or consulting services, so the data stop telling lies.
We’ll Tame the Tsunami.
I solve problems for companies handicapped by their data. — Companies ready to grow but held back by the cost of managing their data problems. They’ve seen the tsunami. I write to show them the path forward.
I help companies change their data into a well-controlled stream, rich in resources. As a technical copywriter with 20 years of broad data experience, I make their data talk without you breaking a sweat. You’ll show them what it’s saying, and they’ll be ready for your next suggestion.
I change data into actionable information in simple and understandable terms. And quietly help you keep your customers keep you in their circle.